| Catalog Number |
07028008190 |
| Medical Device Problem Code |
False Negative Result (1225)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/16/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The serial number of the cobas e 801 analytical unit is (b)(6).The investigation is ongoing.
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Event or Problem Description
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The initial reporter received questionable elecsys toxo igg results from one patient sample tested on the cobas e 801 analytical unit.The toxo igg result was 0.19 iu/ml (negative).The physician stated that the result did not match the patient's clinical history; a positive result was expected.
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Additional Manufacturer Narrative
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The calibration and qc data from the laboratory management software were acceptable.The investigation determined the event was consistent with a sample-specific discrepancy.The investigation did not identify a product problem.
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Search Alerts/Recalls
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