| Catalog Number |
EQ-5000JP |
| Medical Device Problem Code |
Insufficient Heating (1287)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
01/01/2025
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
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It was reported that the device temperature was not rising.There was no patient involvement.
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Additional Manufacturer Narrative
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B3: date of event is unknown; no information has been provided to date.Device has not been returned to date.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Additional Manufacturer Narrative
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One device was received for investigation.The device was functionally tested, but the investigation could not duplicate the reported issue.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.Based on the results of the investigation, the reported complaint could not be confirmed.No actions have been assigned.
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Search Alerts/Recalls
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