| Model Number |
CNA0T0 |
| Medical Device Problem Code |
Failure to Deliver (2338)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
01/14/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A product was not returned for analysis.Complaint history and product history records were reviewed and documentation indicated the product met release criteria.Root cause has not been identified.The manufacturer internal reference number is: (b)(4).
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Event or Problem Description
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A facility representative reported that during the intraocular lens (iol) implant procedure, the lens did not advance/load/inject as expected.Additional information has been requested.
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Additional Manufacturer Narrative
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The product was returned for analysis and the reported complaint could not be observed.Iol was returned outside of the device.The device was received in a blister tray inside the product carton.The lock-out assembly has been removed.Viscoelastic is observed in the device.The plunger has been fully advanced outside the nozzle.No damage observed.The lens was returned outside of the device.Solution is dried on the iol, one haptic is adhered to the optic surface.The product investigation could not identify the root cause for the reported complaint "did not advance/load/inject as expected" as the lens was returned outside of the device.Due to this, we are unable to confirm the lens and the plunger position for advancement and determine a root cause.The reported complaint is lacking in relevant information such as viscoelastic used to complete a thorough investigation.Due to the lack of information, we are unable to verify if the product contributed to the event.Based on the results from the product history record, the products met release criteria.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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