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It was reported that the implant at tooth site #14 was removed as it was fractured.Crown became loose, when removed implant collar was fractured.Procedure was not completed using another implant or another device.After removal of implant, area was grafted for future implant.
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Zimvie received one (1) xifoss411 (osseotite® certain® 2 implant 4 x 11.5mm) for evaluation.Visual evaluation was performed.Fracture identified at the collar.Dhr review was completed for the subject lot number 2016030356.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number 2016030356 for similar events and no other complaint was identified.Review completed utilizing keywords: ¿dental: functional: fracture: implant.¿ the customer did not submit images for the reported event.Based on the investigation and risk management file review as per (b)(4), the most likely root cause determined from the investigation was patient factors.Therefore, based on the available information, a device malfunction did occur.The implant was fractured at the collar.The reported event was confirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the product was nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.At this time, the complaint investigation has been completed and the record will be closed.If additional information is received, the record will be re-opened for further evaluation.The following sections have been updated: b4: date of this report, d9: device availability, g3: date received by manufacturer, g6: checked "follow-up," h2: checked follow-up type, h3: changed "no" to "yes," h6: entered evaluation codes, h10: added manufacturer narrative.
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