| Model Number |
700009XT |
| Medical Device Problem Code |
Break (1069)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/16/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A review of the manufacturing and inspection records for this lot was conducted, and no deviations or non-conformances were recorded relating to this issue.No samples were returned from the customer for review.Additionally, no photographic or visual evidence of any kind was provided which would have allowed for the allegation to be reviewed.Without such evidence, determining root cause or corrective action is not possible.If the sample is returned at a future date, this complaint may be reopened for further evaluation at that time.Additional information provided in h.6.And h.11.
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Additional Manufacturer Narrative
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The sample is not available for return.The investigation is currently in progress.A follow-up report will be submitted upon investigation completion.
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Event or Problem Description
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The tip of the cleanerxt is broke during the procedure.Faulty item was disposed by end user as it was contaminated.
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Search Alerts/Recalls
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