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Additional information is provided in sections d.9, h.3, h.6 and h.11.Upon further review, the fda device event code has suction failure - a141303 been retracted from the file, as this event does not pertain to the ophthalmic system.One opened polymer irrigation and aspiration tip was returned for the report of an aspiration issue due to an obstruction.The returned sample was visually inspected and was found to be non-conforming with threads observed to be broken.The hub ribs were twisted in a spiraling motion.No foreign material or obstruction was observed in tip port hole; however, procedural residue was observed at port hole and on cannula.A functional water flow check could not be performed due to the visual damage, occlusion water flow check could not be performed.A review of the device history record traceable to the reported lot number, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The returned non-conforming sample was received opened.How and when the irrigation and aspiration tip became damaged and broken cannot be determined from this evaluation.Functional testing was unable to be performed due to the condition of the returned sample; therefore, a root cause cannot be determined for the reported occlusion issue as described by the customer.The most likely root cause for the damaged and broken tip is handling when placing the tip onto the handpiece.The exact root cause for this complaint is unknown, therefore, specific action with regards to this complaint cannot be taken.All irrigation and aspiration tips are 100% visually inspected prior to being released from the manufacturing facility.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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