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The manufacturer was contacted in reference to the voluntary field safety notice/recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information alleging an issue related to a remstar auto a-flex device's sound abatement foam.The patient has alleged visualization of particles.There was no report of serious or permanent harm or injury.No medical intervention was required by the patient.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
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The manufacturer was contacted in reference to the voluntary field safety notice / recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer received information alleging visualization of particles.There was no report of medical intervention.No additional information can be requested at this time.The manufacturer was made aware of this complaint through a representative of the customer.The device was returned to the third-party service center for further evaluation.During the evaluation of the device at the third-party service center, the device was visually inspected and found no evidence of foam degradation.There was 0 error codes found.The secondary findings were observed.The third-party service center concludes that they couldn't confirm the customer's allegation and there was no visible foam degradation and unit got corrected.In box g: date received by mfg (rfb) has been updated.In box h: evaluation method code grid, evaluation results code grid, component code grid and conclusion code grid has been updated.
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