| Catalog Number |
EHA444 |
| Medical Device Problem Code |
Positioning Failure (1158)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
02/07/2025
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
It was reported that he encode doesn't fit.This clinic experienced an incompatibility between the t3 short and the encode on january 28th ( (b)(6) ).As another patient was scheduled for surgery on february 7th, zimvie japan checked the availability of another lot in the japan warehouse, confirmed its compatibility with the encode, selected a compatible bnes505 2120012739, and delivered it to the clinic for the surgery scheduled for february 7th.The dentist used the lot on february 7th, but unfortunately the results showed the same incompatibility event.Doctor used tha44 instead of encode to complete the procedure.Delay, it took twice as long as usual.This report refers to 07 feb 2025 event.
|
| |
|
Additional Manufacturer Narrative
|
|
Zimvie complaint number (b)(4).
|
| |
|
Event or Problem Description
|
|
It was reported that he encode doesn't fit.This clinic experienced an incompatibility between the t3 short and the encode on (b)(6), (b)(6).As another patient was scheduled for surgery on (b)(6), zimvie japan checked the availability of another lot in the japan warehouse, confirmed its compatibility with the encode, selected a compatible bnes505 2120012739, and delivered it to the clinic for the surgery scheduled for february 7th.The dentist used the lot on (b)(6), but unfortunately the results showed the same incompatibility event.Doctor used tha44 instead of encode to complete the procedure.Delay, it took twice as long as usual.This report refers to 07 feb 2025 event.The patients bone density was type i bone density.The insertion torque used was 50n using the engine.The depth was then adjusted by hand.
|
| |
|
Additional Manufacturer Narrative
|
|
The following sections have been updated: b3.Date of event.B4: date of this report.G3: date received by manufacturer.G6: checked "follow-up." h2: checked follow-up type.H10: added manufacturer narrative.
|
| |
|
Event or Problem Description
|
|
No further event information available at the time of this report.
|
| |
|
Additional Manufacturer Narrative
|
|
Zimvie received one (1) eha444, (bellatek encode healing abutment 4.1mm(d) x 4.1mm(p) x 4mm(h)) for evaluation.Visual evaluation and a functional test were performed, the abutment had signs of use with markings on the internal hex of the abutments body and the retaining screw hex.No damage or signs of malfunction that would have contributed to the event.The abutment engaged and disengaged with an in-house implant as intended.Measurements match drawing.Pbg quality manufacturing feedback.The abutment was tested with hex gauge hx1065-4 and the go member goes properly.Dhr review was completed for the subject lot number 1276764.No deviations or non-conformances, which could have caused or contributed to the reported event, were noted as part of the dhr.Complaint history review was performed for the reported lot number 1276764 for similar events and no other complaint was identified.Review completed utilizing keywords: ¿dental: fit: other.¿ the customer did submit images for the reported event.The image was of an eha abutment not fully secured to an implant.A definitive root cause could not be determined since device malfunction did not occur.The reported event was unconfirmed following functional testing and physical evaluation.Therefore, based on the available information, a device malfunction did not occur.No damage to the abutment was identified.The abutment functionally tested with an in-house gauge as intended.The reported event/coob was unconfirmed.No further investigation or immediate capa / hhe/d escalation is required, as the complaint investigation did not confirm the products were nonconforming at the time of distribution, and no new failure mode, harm, or hazardous situation was identified through the investigation performed.At this time, the complaint investigation has been completed and the record will be closed.If additional information is received, the record will be re-opened for further evaluation.The following sections have been updated: b4: date of this report, d9: device availability, g3: date received by manufacturer, g6: checked "follow-up," h6: entered evaluation codes, h10: added manufacturer narrative.
|
| |
|
Search Alerts/Recalls
|