| Catalog Number |
06368590190 |
| Medical Device Problem Codes |
No Device Output (1435); Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/29/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The e411 analyzer serial number was (b)(6).
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Event or Problem Description
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The initial reporter questioned dilution results for 1 patient sample tested for elecsys anti-tpo (anti-tpo) on a cobas e 411 analyzer (rack system).The initial result was > 600 iu/ml.The sample was repeated with dilution and the result was 74.70 iu/ml (calculated result 448.2 iu/ml).On (b)(6)2025 the sample was run with no dilution and the result was > 600 iu/ml.The sample was repeated with dilution twice with results of 69.99 iu/ml (calculated result 419.94 iu/ml) and 89 iu/ml (calculated result 445 iu/ml).The customer questioned why the diluted results were lower than the undiluted results of > 600 iu/ml.On (b)(6)2025 the customer repeated the sample using a new diluent and the result with an x5 dilution was 101.2 iu/ml (calculated result 506 iu/ml).On (b)(6)2025 the customer performed additional dilutions with the following results: 1:2 dilution was 314.3 iu/ml (calculated result 628.6 iu/ml).1:8 dilution was 114.0 iu/ml (calculated result 912.4 iu/ml).1:20 dilution was 33.33 iu/ml (calculated result 666.6 iu/ml).No questionable results were reported outside of the laboratory.
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Additional Manufacturer Narrative
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The results provided relate to the non-linear dilution behavior of anti-tpo.Product labeling states: "samples with anti-tpo concentrations above the measuring range can be diluted manually with diluent universal.The recommended dilution is 1:5.The concentration of the diluted sample must be > 200 iu/ml.After dilution, multiply the result by the dilution factor.Please note: the autoantibodies are heterogeneous and this gives rise to non-linear dilution phenomena for individual samples." the investigation did not identify a product problem.
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Search Alerts/Recalls
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