| Catalog Number |
10010454 |
| Medical Device Problem Code |
Defective Component (2292)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/03/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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No product or photo was returned by the customer.The customer complaint of leakage could not be verified due to the product not being returned for failure investigation.A device history record review for material# 10010454 and lot# 24085258 was performed.The search showed that a total of (b)(4) units in 1 lot number was built on 26aug2024.There were no quality notifications issued for the failure mode reported by the customer during the production build of this set.Due to no sample being received, an investigation could not be performed, and a root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Your assistance in this matter has been helpful in trend identification and supporting our commitment to continuous quality improvement.
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Event or Problem Description
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It was reported that bd alaris pump module smartsite low sorbing infusion set was leaking the following information was received by the initial reporter with the following verbatim it was reported by customer that during the last 25% of the infusion, solution begins to leak from the back of the filter (side opposite tube inlet/outlet, far end from tube).
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Search Alerts/Recalls
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