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As a result of this malfunction, the potential for surgical intervention exists to preclude permanent damage to a body structure or permanent impairment of a body function as evidenced by previous reported events with similar files.This event, therefore, is reportable per 21cfr part 803.Dhr a quality hold was found during dhr review, that could be relative to the issue.A query indicates no additional complaints have been received for this lot number.Customer not returning.Product not received at investigation site.
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