| Catalog Number |
20519E |
| Medical Device Problem Code |
Defective Component (2292)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/04/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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It was reported that bd alaris smartsite extension set was separated the following information was received by the initial reporter with the following: it was reported by customer that the set that was not staying connected and the one that was cracking when added the maxzero connectors.
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Additional Manufacturer Narrative
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No product or photo was returned by the customer.The customer complaint of connection issues could not be verified due to the product not being returned for failure investigation.A device history record review could not be performed on material 20519e because the lot number is unknown.Due to no sample being received, an investigation could not be performed, and a root cause could not be determined.This incident has been added to our database of reported incidents.Our business team regularly reviews the collected data for identification of emerging trends.Your assistance in this matter has been helpful in trend identification and supporting our commitment to continuous quality improvement.
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Search Alerts/Recalls
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