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Additional information: d9, g3, h3, h6.The complaint allegation was confirmed.One unpackaged ar-5875g serial/batch number (b)(6) was received for evaluation.The visual evaluation found that the small shaft that was welded close to the tip was detached.Functional testing was not performed due to the damage to the device.The most likely cause of the reported failure is user error, specifically mechanical damage to the device, such as hitting the device with another device or object, prying/leveraging, or excessive bending forces applied during the use.
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