| Catalog Number |
00787101563 |
| Medical Device Problem Code |
Tear, Rip or Hole in Device Packaging (2385)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/29/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).G2: foreign: canada.Customer has indicated that the product is in process of being returned to zimmer biomet for investigation.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported that when the implant outer box was opened, it was discovered that the inner plastic sterile container was broken and cracked, rendering the implant contaminated.The procedure was completed with another device.There is no additional information available at the time of this report.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional information.The following sections were updated: product was returned and evaluated.Visual evaluation of the returned product and provided photos found that the sterile packaging was cracked, and the outer carton was creased.Sterility had been compromised.Review of the device history records identified no deviations or anomalies during manufacturing.Reported event is not related to a combination of products; therefore, a compatibility review is not applicable.Medical records were not provided.The condition of the device when it left zimmer biomet control is considered conforming to specification.The root cause of the reported event can be attributed to transit damage.This complaint was confirmed by evaluation of the provided photos and returned product.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Event or Problem Description
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No further event information is available at the time of this report.
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Search Alerts/Recalls
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