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This regulatory report is being submitted due to retrospective review through capa: 624392.H3 evaluation summary: medtronic conducted an investigation based upon all information received.The device was available for evaluation.Functional testing found that the battery was inspected, and there were no visual irregularities with the battery.Next, a 10 second battery test box (cl-15077) was used to test the battery.First, the initial voltage was found, which was 3.67 v.Then, a 10 second battery test was conducted.The battery was found to be a bad battery based on this test.The customer¿s battery was then put into the ao3 test mcgrath (cl-16435).The display did not work, though the led did work without any issue.The customer¿s battery was also put into the ao2 test mcgrath (cl-16058), the battery did not power did power on the device.However, the display was dim and wavy.Though, the led did work without any issue.It was reported that the device display was blank.The reported issue was confirmed.The most likely cause was traced to component failure.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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