| Catalog Number |
8065750597 |
| Medical Device Problem Code |
Energy Output Problem (1431)
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| Health Effect - Clinical Code |
Insufficient Information (4580)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event or Problem Description
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A customer reported that in an ophthalmic system power was not stable.Procedure details and patient impact have not been provided.Additional information has been requested, none has been received till date.
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Additional Manufacturer Narrative
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Additional information is provided in sections: h.6 & h.11.A servicing record (sr) was opened for this issue.However, the customer cancelled the sr and therefore the system was not tested on sire, as a result.Based on the information obtained, the root cause of the reported event is inconclusive.A non-conformance based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A non-conformance based review of the serial number was performed.There were no investigations found, which were considered relevant to this investigation.Based on the information obtained, the root cause of the reported event is inconclusive.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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