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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: EBI, LLC. BIOMET EBI BONE HEALING SYSTEM; SFLX - XL COILETTE

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EBI, LLC. BIOMET EBI BONE HEALING SYSTEM; SFLX - XL COILETTE Back to Search Results
Model Number 1068240
Medical Device Problem Code Adverse Event Without Identified Device or Use Problem (2993)
Health Effect - Clinical Codes Pain (1994); Paresthesia (4421)
Date of Event 12/14/2024
Type of Reportable Event Serious Injury
Event or Problem Description
It was reported by the sales representative that the patient told her that she woke up on friday and her toe felt like it was on fire.She stated she had the unit on for 3 or 4 hours.When she took the unit off the burning stopped.Last night she had the unit on for about 8 hours and she felt the burning again.The rep advised the patient to take a break from treating and only wear the unit for 1 hour per day.The customer service representative called the patient for details but had to leave a voicemail for a return call.No product was shipped.Later, the patient called in response to a follow-up letter sent regarding the bone stimulator.Per product surveillance specialist, the patient only experienced the burning sensation when she was sleeping, when asked to rate the pain level she said was near 1000 and as soon as she removed the coil the pain stopped right away.The patient spoke with her doctor who did not prescribe anything and told her to treat during the day for 4 hours per day.Patient described the pain as putting a lit match on her skin.No further consequences are reported.The bhs controller and sflx-xl coilette were not returned for further evaluation.
 
Additional Manufacturer Narrative
Without a product return, no product evaluation is able to be conducted.The device history records are unable to be reviewed.Current information is insufficient to permit a valid conclusion about the cause of this event.If additional information is obtained that adds value to the relevant content of this report and/or a conclusion can be drawn, a follow up report will be sent.
 
Additional Manufacturer Narrative
Additional information in following fields- b4: date of this report, g3: date received by manufacturer, h6: evaluation codes corrected data in following fields - d4: catalog number, g4: pma/510(k) #.This follow-up report is being submitted to relay additional and corrected information.The device was not returned to highridge medical for evaluation.The reported event was unable to be confirmed due to limited information received from the customer.The device history record was unable to be reviewed as the lot number of the product is unknown.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Highridge medical will continue to monitor for trends.Related mfr# 0002242816-2025-00032.
 
Event or Problem Description
It was reported by the sales representative that the patient told her that she woke up on friday and her toe felt like it was on fire.She stated she had the unit on for 3 or 4 hours.When she took the unit off the burning stopped.Last night she had the unit on for about 8 hours and she felt the burning again.The rep advised the patient to take a break from treating and only wear the unit for 1 hour per day.The customer service representative called the patient for details but had to leave a voicemail for a return call.No product was shipped.Later, the patient called in response to a follow-up letter sent regarding the bone stimulator.Per product surveillance specialist, the patient only experienced the burning sensation when she was sleeping, when asked to rate the pain level she said was near 1000 and as soon as she removed the coil the pain stopped right away.The patient spoke with her doctor who did not prescribe anything and told her to treat during the day for 4 hours per day.Patient described the pain as putting a lit match on her skin.No further consequences are reported.The bhs controller and sflx-xl coilette were not returned for further evaluation.
 
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Brand Name
BIOMET EBI BONE HEALING SYSTEM
Common Device Name
SFLX - XL COILETTE
Manufacturer (Section D)
EBI, LLC.
1 gatehall dr
suite 303
parsippany NJ 07054
Manufacturer (Section G)
EBI, LLC
1 gatehall dr
suite 303
parsippany NJ 07054
Manufacturer Contact
stephanie smith
1 gatehall dr
suite 303
parsippany, NJ 07054
9732999300
MDR Report Key21470933
Report Number0002242816-2025-00033
Device Sequence Number19724701
Product Code LOF
UDI-Device Identifier00812301020621
UDI-Public00812301020621
Combination Product (Y/N)N
Initial Reporter StateMI
Initial Reporter CountryUS
PMA/510(K) Number
P790002/S026
Exemption Number5645646
Number of Events Summarized1
Summary Report (Y/N)N
Serviced by Third Party (Y/N)N
Reporter Type Manufacturer
Report Source Consumer
Initial Reporter Occupation Other
Type of Report Initial,Followup
Report Date (Section B) 05/07/2025
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? No
Operator of Device Lay User/Patient
Device Model Number1068240
Device Catalogue Number1068240
Was Device Available for Evaluation? No
Is the Reporter a Health Professional? No
Type of Report(Section G)Initial
Initial Date Received by Manufacturer Not provided
Supplement Date Received by ManufacturerNot provided
Initial Report FDA Received Date02/26/2025
Supplement Report FDA Received Date05/08/2025
Was Device Evaluated by Manufacturer? (Y/N) No
Is the Device Labeled for Single Use? (Y/N) Yes
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device Unknown
Patient Sequence Number1
Concomitant Medical Products
and Therapy/Usage Dates
SEE H10 NARRATIVE; SEE H10 NARRATIVE
Outcome Attributed to Adverse Event Other;
Patient Age64 YR
Patient SexFemale
Patient EthnicityNon Hispanic
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