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Product analysis #(b)(4): equipment used: vis m-81805, 203cm ruler m-83360 as found condition: the concerto implant coil was returned for analysis within a shipping box, within a sealed plastic biohazard pouch, within an opened concerto implant coil outer carton, and within a dispenser coil.No microcatheter was returned.Damage location details: the concerto coil was returned without the introducer sheath; therefore, no further testing could be assessed.The pushwire was found to be bent at ~13.8cm, bent at ~48.7am, and kinked at ~158.2cm from the proximal end.The concerto implant coil was broken off and not returned.No other anomalies were observed.Testing analysis: the concerto implant coil could not be used for resistance testing with an in-house catheter due to its damaged condition.Conclusion: based on the device analysis and the reported information, the customer¿s report of ¿coil resistance/stuck in catheter¿ could not be confirmed and the root cause could not be determined.The concerto coil implant coil returned heavily damaged with no introducer sheath or implant coil.Advancing the implant coil against resistance may lead to possible damage; therefore, it is possible that the damage occurred when the customer attempted to advance the coil through the catheter against the resistance.Possible causes for resistance are but are not limited to, the use of an incompatible catheter, lack of hydration before the procedure, patient tortuous anatomy, and lack of continuous flush.The customer noted that ¿the device and any accessory devices were prepared as indicated in the instructions for use.¿.No continuous flush administered during the procedure was mentioned by the customer.No patient¿s blood flow and vessel tortuosity were provided by the customer.The microcatheter used in the event was not returned nor were any details about the microcatheter provided; therefore, compatibility could not be assessed.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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