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MEDTRONIC NAVIGATION, INC. STEALTHSTATION¿ S8 SYSTEM; NEUROLOGICAL STEREOTAXIC INSTRUMENT
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| Model Number |
9735667 |
| Medical Device Problem Codes |
Application Program Problem (2880); Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/25/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that the computed tomography (ct) image would get the transfer failed message 732 "received c-move with error status".The medtronic representative (rep) reported the magnetic resonance imaging (mri) uploaded with no reported issue.No patient was present.Troubleshooting information was provided.The ct was labeled as "ct head brain lab" but the rep reported it was not processed using a brain lab system.Digital intercommunication of medicine (dicom) functionality test had all green statuses.The rep was to export the image to a universal serial bus (usb) and then try to upload the image.
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Additional Manufacturer Narrative
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H3: no parts have been received by the manufacturer for evaluation.Codes fdm b17, fdr c20, fdc d15 are applicable to this analysis.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9735737, serial/lot #: 2.1.0, ubd:- , udi#:- medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9735782r, serial/lot #: (b)(6), ubd:- , udi#:-;(b)(4), serial/lot #: (b)(6), ubd:- , udi#:-; (b)(4), serial/lot #: -, ubd:- , udi#:-; (b)(4), serial/lot #: -, ubd:- , udi#:- h3: a manufacturer representative went to the site to test the equipment.In summary, the network isolator, the security checkpoint, and wi-fi endpoint were replaced.Codes fdm b01, fdr c04, fdc d02 are applicable to this analysis.D9, h2, h3: the hardware (9735782r) was returned and analysis was performed.The returned isolator functioned, as intended.Codes fdm b01, fdr c19, fdc d14 are applicable to this analysis.The hardware (9735799r) was returned and analysis was performed.The unit functioned as intended, as all ports were able to communicate without any packet loss.As well, the dmz port was able to communicate with wi-fi on both the 2.4 ghz and 5.0 ghz frequencies.The unit did not pass validation.The analyst had not attempted to reset/reconfigure.Codes fdm b01, fdr c19, fdc d14 are applicable to this analysis.The wi-fi endpoints were returned and pending analysis.H6: multiple annex g codes were reported.G04076 corresponds to concomitant product 9735782r that comprises the reported event.G0200703 corresponds to concomitant product 9735799r and 9735797 that comprises the reported event.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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Correction g3: the report with the date mfr rec as 2025-04-28 was submitted incorrectly.2025-04-28 is the correct date.Codes fdm b21, fdr c21, fdc d16 are applicable to the note "the wi-fi endpoints were returned and pending analysis." also previously reported.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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D9, h2, h3: the hardware (9735797, lot no:000b2814e9c9) was returned and analysis was performed.The component could not connect to w-fi.Codes fdm b01, fdr c10, fdc d02 are applicable to this analysis.The hardware (9735797, lot no:000b28131bb0) was returned and analysis was performed.The endpoint was unable to connect to network via wi-fi.Codes fdm b01, fdr c10, fdc d02 are applicable to this analysis.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Additional information was received.It was reported that loading the scan onto the usb and importing was successful and was successful for other patient scans.It was noted that scans would periodically not transfer to the navigation system.The configuration of the navigation system was not changed.
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Additional Manufacturer Narrative
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H2) additional information in section b5.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Additional Manufacturer Narrative
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H2/h6: the software analysis was completed.There was insufficient information to determine the cause of the issue.Codes b1, c19, and d15 apply.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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