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Visual inspection was performed on the returned device.The reported balloon separation was not confirmed; however, return device analysis noted that the outer member was separated distally from guidewire notch and the tip material was separated distally from distal balloon marker which is possibly what the account perceived as the reported balloon separation.Production record and corrective and preventative actions (capa) reviews were performed and revealed no indication of a product quality issue.Additionally, a review of the complaint history identified no other similar complaints from this lot.Based on the reported information and the observations from the returned analysis, a definitive cause for the reported complaints could not be determined.Possible factors that may contribute to a torn and separated balloon may include, but not limited to, manufacturing damage, interaction with the anatomy, user attempts to remove against resistance and physician applies excessive force against resistance.Return device analysis noted that the outer member was separated distally from guidewire notch and the tip material was separated distally from distal balloon marker which is possibly what the account perceived as the reported balloon separation; however, since limited information was provided, a conclusive cause cannot be determined.There is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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