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The mentioned system was shipped from motion concepts to medbloc (motion concepts usa importer/distributor), as per dealer requirements, on 22-jan-2025 and then was sold to national seating & mobility- urbandale, ia on (b)(6) 2025.The incident was not caused by a system malfunction.However, since an injury was involved, we consider this a reportable event.
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On february 24, 2025, medbloc (distributor) informed motion concepts lp about an incident involving one of our wheelchairs.The product had been sold to an end-user in the usa through the dealer national seating & mobility - urbandale, ia.According to the dealer, the wheelchair was involved in an automobile accident while the end-user was riding as a passenger.During the accident, the wheelchair collided with the vehicle's dashboard, resulting in a wrist injury for the end-user, who is planning to seek medical attention.Additionally, the joystick mount was damaged in the accident.At the time of the incident, the system had been in use for approximately one month.
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