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The distributor reported that the 138114a device had an insufficient heatseal found during incoming inspection.No patient involvement occurred.The shipment associated with the rga for this device has not yet been returned for evaluation and it has not been confirmed that an insufficient heatseal causing a sterility breach has occurred.Based on the information available, and the decision tree results, this complaint does not meet the definition of a reportable event.Upon the receipt of the device, an evaluation will be conducted and if a breach of sterility is confirmed the reporting decision will be reassessed at that time.Update: 19feb2025, the device has been returned and an evaluation has been completed.An insufficient heatseal was discovered after testing.This will be reported as a malfunction with potential for injury upon reoccurrence.
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Received 1 of item: 138114a in unopened original packaging.Performed a visual inspection of the device, there were no obvious signs of a breach.Performed a functional inspection, the device was dye leak tested per tm-10-217 rev.F which indicated that the packaging had insufficient heat seal on the package as there was leakage.A root cause cannot be determined; however, based upon evaluation of the device, a possible of this event could be that the packages were improperly sealed.The manufacturing documents from the device history record have been reviewed with special attention to the manufacturing and inspection of the product.The product released for distribution was found to have met all specifications prior to shipment.This is the only complaint for this lot number and failure mode within the past two years.A two-year review of complaint history revealed there has been a total of 173 complaints, regarding (b)(4) devices, for this device family and failure mode.During this same time frame (b)(4) devices have been manufactured and shipped worldwide.Should all the complaint devices have been found confirmed for this reported failure, the rate of failure would be (b)(4).Per the instructions for use, the user is advised that these devices should be inspected before each use.We will continue to monitor per regulatory requirements to help ensure patient safety.
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