| Catalog Number |
8065752452 |
| Medical Device Problem Codes |
Disconnection (1171); Failure to Cut (2587); Ambient Noise Problem (2877)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/05/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event or Problem Description
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A ophthalmic surgeon reported that strange noise occurred along with actuation and cutting failure of probe during cataract and vitrectomy combination surgery.The surgery was completed after replacing the product with new one.There was no patient impact.This report pertains to the probe involved in this complaint.
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Additional Manufacturer Narrative
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Additional information provided in h.6., h.3.And h.11.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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Additional information provided in d.9., h.3., h.6.And h.11.The returned product was visually inspected and confirmed the clear and the black line on the probe manifold were detached due to insufficient solvent.The observed defect most likely resulted in customers complaint.The investigation conducted a non-conformance review of the reported lot number.No deviations were identified and all corresponding production release specifications defined in the device master record were met.The root cause of the customer's complaint is related to an error when the probe manifold was being assembled.The error most likely occurred during error during the wetting process of the tubing with solvent which resulted in detachment of the probe manifold.This complaint has been reviewed and it is determined that no further actions will be pursued at this time.Receipt of additional relevant information or supporting materials will prompt a re-evaluation of the complaint investigation.Complaint data for all products is reviewed monthly to monitor for adverse trends.During the last review, no adverse trends were observed for the reported product and event combination.No adverse trends have been observed associated with the reported product and event.Quality assurance has reviewed this complaint and will continue to monitor data for evidence of adverse trending and take further action, as appropriate.No further action warranted at this time.The manufacturer internal reference number is:(b)(4).
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Search Alerts/Recalls
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