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The customer's reported complaint description of the port flipped in the pocket cannot be confirmed given the patient centric nature of this event; however, it was reported that the physician did not suture the port in place (to the underlying facia).The directions for use (dfu) state, "secure to the underlying fascia using one non-absorbable, monofilament suture per suture hole".Root cause of the port flipping in the pocket is user error in not following instructions in the dfu.A device history record (dhr) review of the packaging/assembly lots revealed no quality related issues or manufacturing deficiencies at the time of manufacture.There have been no other reported complaints for the indicated packaging/assembly lots for similar port malposition issue (port flipped in pocket).Labeling review: the directions for use (dfu) that is provided with the device contains the following statements: contraindications: · presence of infection, bacteremia, or septicemia.· previous episodes of venous thrombosis or vascular surgical procedures at the prospective placement site.· anatomy is insufficient to accommodate size of the port or the catheter.Warnings: · the device is to be implanted, used, maintained and removed in accordance with current evidence-based guidance for infection prevention from agencies/organizations such as centers of disease control (cdc) or the world health organization.It is recommended that institutional policies and procedures are updated periodically to reflect current evidence-based guidelines for infection prevention.· absence of a blood return or a poor blood return can be a sign of a potential complication such as occlusion, kinking, breakage, pinch-off syndrome, fibrin formation, thrombosis or malposition.This should be evaluated prior to device usage.· if the patient complains of pain, or there is swelling when the device is flushed or when medication or contrast media is administered, evaluate the device for infiltration, proper needle placement, and potential complications such as occlusion, fibrin formation, kinking, breakage, pinch-off syndrome, thrombosis or malposition.Failure to assess these complaints or observations can lead to device failure and patient injury may occur.· contamination of the device may lead to injury, illness or death of the patient.Precautions: · carefully read and follow all instructions prior to use.· after implantation or usage of the port, the system should be flushed to clear infusates and/or blood components in order to maintain patency.· if more than one drug is to be administered, between the individual drug applications, flush the system with 5 to 10 ml normal saline for injection to prevent drug interaction.Position port and close incision site: 1.Place the port in the subcutaneous pocket away from the incision line.2.Verify correct tip position using fluoroscopy or other appropriate technology.3.Access the port with a non-coring needle and assess patency.Conduct flow studies on the catheter using a non-coring needle and a syringe to confirm that the flow is not obstructed, that no leak exists, and that the catheter is correctly positioned.4.Aspirate to confirm the ability to draw blood.5.Secure to the underlying fascia using one non-absorbable, monofilament suture per suture hole.6.Close the incision site(s).Potential complications.· catheter or port erosion through skin/vessel.· catheter malposition.· implant rejection.· implant rotation or extrusion.A review of the angiodynamics complaint system noted no adverse trends for this complaint type and product family.This type of complaint will continue to be monitored for trends.Reference (b)(4).
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