| Model Number |
CCWET0 |
| Medical Device Problem Codes |
Failure to Unfold or Unwrap (1669); Scratched Material (3020)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/11/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Nurse reported during loading of intraocular lens, the lens would not unfold and lens became scratched.Backup lens was used and procedure was completed on the same day.
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Additional Manufacturer Narrative
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A product was not returned for analysis.Complaint history and product history records were reviewed and documentation indicated the product met release criteria.Root cause has not been identified.The manufacturer internal reference number is: (b)(4).
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Additional Manufacturer Narrative
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Additional information was provided in h.3., h.6.And h.11.The product was not returned for analysis.The complainant indicates the use of non company product as a viscoelastic which is not qualified for use with the associated intraocular lens (iol) model.The reported complaint was not observed as no sample was returned for analysis; however, based on the information provided by the customer, the most likely root cause is failure to follow instructions for use (ifu), as the surgeon states the use of non-qualified viscoelastic.The use of an unqualified combination may cause damage to the iol and potential complications during the implantation process.Based on the results from the product history record, the products met release criteria.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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