| Catalog Number |
21-2131-25 |
| Medical Device Problem Code |
Wireless Communication Problem (3283)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
09/06/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H3: one device was returned for analysis in used condition.No physical damage was observed.Functional testing was performed, and the reported issue was duplicated.The cause of the issue was identified to be a faulty communication module.Corrective action is in place regarding the comm module issue.
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Event or Problem Description
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It was reported that there was a persistent intermittent wi-fi connectivity error despite re-pushing the sns file.The product fault occurred during pre-test and there was no patient involvement.
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Search Alerts/Recalls
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