| Model Number |
OTV-S7PRO |
| Medical Device Problem Code |
No Display/Image (1183)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
02/17/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The investigation is ongoing.A supplemental report will be submitted when the investigation is completed or if additional information becomes available.Three attempts were performed to obtain additional information, but no response was received from the customer.
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Event or Problem Description
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It was reported that the subject device had no image.The issue was found during set up / inspection for use.There were no reports of patient harm.
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Event or Problem Description
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No additional information received from customer.
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Additional Manufacturer Narrative
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Three attempts were performed to obtain additional information, but no response was received from the customer.This supplemental report is being submitted to provide the results of the legal manufacturer's final investigation.Updated fields: h2, h6, h11.The device was not returned to olympus for inspection and the reported failure was not confirmed.Based on the results of the investigation, a definitive root cause of the reported issue could not be determined.Should additional relevant information become available, a supplemental report will be submitted.Olympus will continue to monitor field performance for this device.
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Search Alerts/Recalls
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