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Manufacturer narrative: clinical code: 1888 - haemorrhage/ bleeding - bleeding form the green sewn suture line around the collar of the device.Impact code: 4641 - patient required an unforeseen medical intervention, excluding surgery, which was not on the original treatment plan.- haemostatic agents were applied to stop the leakage from the collar area of the device.Device problem code : 2978 - problem associated with any deviations from the documented specifications of the device that relate to the limited durability of all material used to construct device.Leakage from the sewn collar section of the device.Component code: 4755 - part/component/sub-assembly term not applicable type of investigation: 4110 - trend analysis: a 4-year review of similar complaints thoraflex hybrid sales jan 21 - jan 25 vs thoraflex hybrid leakage (at the collar) jan 21 - mar 25 gave an occurrence rate of (b)(4) no trend requiring action has been identified.4111 - communication interview: additional information regarding gelatin coating appearance, appt score (activated partial thromboplastin time) act ( activated clotting time) results, blood loss, heparin reversal , pre-soaking of the graft , if the graft was allowed to dry before implant, gelatin coating damage, extended surgery time and patient outcome has been requested.3331 - analysis of production records: full batch review from base fabric to finished product will be performed.4117 - device not returned: device remains implanted.Investigation findings: 3233 - results pending completion of investigation conclusion: 11 - conclusion not yet available as investigation is ongoing.
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Manufacturer narrative: clinical code: 1888 - haemorrhage/ bleeding - bleeding form the green sewn suture line around the collar of the device.Impact code: 4641 - patient required an unforeseen medical intervention, excluding surgery, which was not on the original treatment plan.- haemostatic agents were applied to stop the leakage from the collar area of the device.Device problem code : 2978 - problem associated with any deviations from the documented specifications of the device that relate to the limited durability of all material used to construct device.Leakage from the sewn collar section of the device.Component code: 4755 - part/component/sub-assembly term not applicable.Type of investigation: (b)(4).4111 - communication interview: additional information regarding gelatin coating appearance, appt score (activated partial thromboplastin time) act ( activated clotting time) results, blood loss, heparin reversal , pre-soaking of the graft , if the graft was allowed to dry before implant, gelatin coating damage, extended surgery time and patient outcome has been requested on 03 mar, 10 mar, 14 mar 25.Reply received on 14 mar from complainant to say they have reached out on multiple occasions (3-3, 3-10 emails and 3-12 via phone call) to the physician for these details with no response received.Further attempts were made to obtain additional information form the clinician on 27 mar, 10 apr and 21 apr 25, however no reply was received.3331 - analysis of production records: full batch review from base fabric to finished product was performed which confirmed the graft was manufactured to specification with no issues found.4117 - device not returned: device remains implanted.Investigation findings: 213 - no device problem found- full batch review was performed from base fabric to finished product which confirmed the device was manufactured to specification , porosity results were also checked which were within specification.As no additional information was received we are unable to investigate this event further.Investigation conclusion: 4315 - cause not established- as the device was manufactured to specification and no additional information was received for the site no root cause of this event was identified.Multiple attempts were made for additional information on this event and none were supplied to date , if information is received which changes the outcome of this event this complaint will be re-opened and investigated fully.
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