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The lens was not returned for evaluation.A photo was provided.There were three dark lines, which may be lens damage.Two marks are near one optic/haptic junction.One mark was angled to the travel path, and one was perpendicular.This was similar to damage caused by a plunger tip or forceps.Another line was observed near the optic edge.Due to the clarity of the photo unable to determine if this was damage.Complaint and product history records were reviewed, and documentation indicated the product met release criteria.Qualified associated products were indicated.Root cause: a photo was provided.There were three dark lines, which may be lens damage.Two marks are near one optic/haptic junction.One mark was angled to the travel path, and one was perpendicular.This was similar to damage caused by a plunger tip or forceps.Another line was observed near the optic edge.Due to the clarity of the photo unable to determine if this was damage.The root cause for the lens damage may be related to a failure to follow the instructions for use (ifu).Inadequate viscoelastic was observed in the cartridge.The tip had heavy stress and a small aneurysm on the top left.A pressure mark, possibly caused by the handpiece plunger was observed on the bottom of the nozzle to the end of the tip.Top coat dye stain testing was conducted with acceptable results.The ifu instructs to completely fill the cartridge with ophthalmic viscosurgical device (ovd) immediately prior to loading and delivery of the lens.Do not attempt to load the lens without adequate ovd in the device.Not adequately filling the device with viscoelastic will result in inadequate coverage of lens and the lens fold path with ovd, which may result in damage.Use the company cartridge at operating room temperatures between 18 degrees centigrade (64 degrees fahrenheit) and 23 degrees centigrade (73 degrees fahrenheit).The ifu instructs: using holding forceps, grasp the lens by the optic edge and gently place the lens anterior side up into the back of the ovd-filled cartridge.The lens should be inserted until the optic is a little more than half-way inside the cartridge.Use the holding forceps to gently push down on the lens, verifying that the lens is on the bottom surface of the cartridge.Using holding forceps, take the trailing haptic, and gently fold the haptic onto the anterior side of the optic.Slowly grip or push the optic edge to position the lens as far into the cartridge as the forceps will permit, while ensuring the lens remains on the bottom surface of the cartridge and the trailing haptic remains on the optic.Failure to follow these steps may cause the lens to advance incorrectly causing delivery issues and/or damage.Important: the plunger should make initial contact with the cartridge at the ramp.In the event the plunger does not contact the cartridge at the ramp, do not use the handpiece and contact company.The handpiece ifu instructs: verify that the plunger tip is properly engaging the lens optic and that the lens moves forward at the same rate as the plunger while slowly advancing the plunger forward to avoid damaging the lens.When the threads on the knob make contact with the barrel, turn the knob clockwise approximately half turn to engage the threads and then stop.The intraocular lens (iol) will now be in the dwell position.Inspect to ensure the plunger is behind the optic.The ifu instructs: follow the section regarding directions for use for information on the maximum allowed time for the iol to stay in the folded condition.Failure to adhere to manufacturer recommendations may result in iol damage.Ifu note: during lens loading and insertion, do not allow the company iol to remain in a folded condition within the selected iol delivery system for more than 3 minutes prior to completing insertion into the capsular bag.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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A non-healthcare professional reported that during intraocular lens (iol) implant procedure, it was noticed a scratch on iol out of center, aligned with haptic.Iol was left in the eye.The procedure was completed on same day.Company iol inserter and cartridge were available for return.Additional information has been requested.
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