| Model Number |
N/A |
| Medical Device Problem Code |
Packaging Problem (3007)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
01/31/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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(b)(4).Product has been received by zimmer biomet and the investigation is in process.Once the investigation has been completed, a follow-up mdr will be submitted.
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Event or Problem Description
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It was reported that the sterile packaging was damaged.The seal of the implant was opened, and the inside of the box was cracked/already opened.
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Event or Problem Description
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No additional event information to report at this time.
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Additional Manufacturer Narrative
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This follow-up report is being submitted to relay additional and/or corrected information.Updated: g3, g6, h2, h3, h6.Corrected: h4.Visual evaluation of the provided photos/returned product found the sterile blister is cracked.Sterility has been breached.Review of the device history records identified no deviations or anomalies during manufacturing related to the reported event.Review of complaint history found no additional related issues with the reported item and lot combination.Medical records were not provided.The condition of the device when it left zimmer biomet is considered conforming to specification.The root cause of the reported event can be attributed to transit damage.This complaint was confirmed by evaluation of the provided photos and returned product.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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Search Alerts/Recalls
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