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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: DENTSPLY LLC AUTOMATE III; INSTRUMENTS, DENTAL HAND

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DENTSPLY LLC AUTOMATE III; INSTRUMENTS, DENTAL HAND Back to Search Results
Catalog Number 62422602
Medical Device Problem Code Break (1069)
Health Effect - Clinical Code No Clinical Signs, Symptoms or Conditions (4582)
Date of Event 03/03/2025
Type of Reportable Event Malfunction
Event or Problem Description
In this event it is reported that an automate iii broke during use.
 
Additional Manufacturer Narrative
While no serious injury resulted in this event, if this malfunction recurred, it could cause or contribute to a serious injury or require medical or surgical intervention to preclude such.This event, therefore, is reportable per 21cfr part 803.The device is available for evaluation, though results are not available as of this report.Evaluation results will be submitted as they become available.
 
Additional Manufacturer Narrative
03-28-2025: returned product was 1 automate iii tightening device and 1 flexshaft date code 0224 with coil deformation/weld failure causing the product to not function properly.Capa: 2023-519 opened to address automatrix flexshaft assemblies breaking for product manufactured by sarasota since september 2022 (date code 0922) through implementation date of may 2024 (date code 0524).Complaint is considered substantiated.Due to the nature of the case (serious) dhr and retain evaluation has been conducted.
 
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Brand Name
AUTOMATE III
Common Device Name
INSTRUMENTS, DENTAL HAND
Manufacturer (Section D)
DENTSPLY LLC
38 west clarke avenue
milford DE 19963
Manufacturer (Section G)
DENTSPLY LLC
38 west clarke avenue
milford DE 19963
Manufacturer Contact
dan eagar
221 west philadelphia st.
york, PA 17401
7178457511
MDR Report Key21604452
Report Number2515379-2025-00005
Device Sequence Number15757000
Product Code DZN
UDI-Device IdentifierD0026630161
UDI-PublicD0026630161
Combination Product (Y/N)N
Initial Reporter CountryGM
Number of Events Summarized1
Summary Report (Y/N)N
Reporter Type Manufacturer
Report Source Foreign,Health Professional
Initial Reporter Occupation Dentist
Type of Report Initial,Followup
Report Date (Section B) 04/09/2025
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Device Catalogue Number62422602
Device Lot Number08865977
Was Device Available for Evaluation? Device Returned to Manufacturer
Date Returned to Manufacturer03/11/2025
Is the Reporter a Health Professional? Yes
Distributor Facility Aware Date03/11/2025
Type of Report(Section G)Initial
Initial Date Received by Manufacturer 03/11/2025
Supplement Date Received by ManufacturerNot provided
Initial Report FDA Received Date03/14/2025
Supplement Report FDA Received Date04/09/2025
Was Device Evaluated by Manufacturer? (Y/N) Device Not Returned to Manufacturer
Usage of Device A
Patient Sequence Number1
Patient SexUnknown
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