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The device was evaluated by a third party.The error code e102 was noted (a stable weight reading was not obtained).It has been concluded that the root cause of the bed exit alarm not working properly was due to the scale's inaccurate weighing.The alarm detects patient¿s movements, however it will not restrain the patient from leaving the bed.The circumstances of the patient¿s fall are not known.Instruction for use (ifu - 746-591-en) includes below information about patient fall risk: "to reduce the risk of injury due to falls, lower the bed to minimum height when the patient is unattended." ifu also states: "the patient movement detection function should be checked periodically for correct operation and before each new patient uses the bed." "before using patient movement detection, verify that the alarm can be easily heard by caregivers, e.G.At the nurse's station." the reported alarm malfunction did not lead to the patient's fall.The alarm detects patient's movementsm however, it will not restrain patient from leaving the bed.The root cause could not be confirmed.The circumstances of the event are not known, therefore it is unknown why the patient fell from the bed.To sum up, arjo device was used for a patient treatment when the event occurred and from that perspective it played a role in the event.The device did not meet specification as the alarm failure was observed.This complaint is reportable due to allegation of patient's fall from the bed resulting in a serious injury.
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