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The complaint allegation is confirmed.One unpackaged ar-2324bcc-1 serial/batch (b)(6) was received for investigation.Upon visual inspection, it was noted that the device was received disassembled.The evaluation of the anchor, eyelet, and suture found that the anchor/screw was wrapped, indicating excessive force and/or misalignment.No significant damage was noted on the eyelet, suture, or molded handle.Functional testing was performed by moving the outer molded shaft from the inner shaft, and no resistance or issues were found.The most likely cause(s) for the reported failure can be a user error due to improper bone preparation, misaligned insertion, and/or prying/levering the device during insertion.Directions for use.Dfu-0087-eo corkscrew®, pushlock®, and swivelock® suture anchors.G.Precautions.3.Make sure to use the recommended drill bit or punch to create the bone socket.4.Pushlock and swivelock suture anchors only: during anchor insertion, ensure that the angle of anchor insertion is coaxial to that of the previously prepared bone socket.5.Pushlock and swivelock suture anchors only: insert the driver into the bone socket until the anchor body makes contact with the bone.Preview and adjust suture tension, if necessary.Tension will not increase during final advancement of the anchor body.6.Pushlock and swivelock suture anchors only: ensure that the anchor body is in full contact with the bone before advancing the anchor body into the prepared bone socket.
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