| Model Number |
DSX200S11 |
| Medical Device Problem Code |
Degraded (1153)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
12/01/2022
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
The manufacturer was contacted in reference to the voluntary field safety notice/recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer was made aware of this complaint through a representative of the customer alleging visualization of particles related to a cpap device's sound abatement foam.No medical intervention was specified.The manufacturer's investigation is ongoing.A follow-up report will be submitted when the manufacturer's investigation is complete.
|
| |
|
Additional Manufacturer Narrative
|
|
The manufacturer was previously contacted in reference to the voluntary field safety notice/recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer was made aware of this complaint through a representative of the customer alleging visualization of particles related to a cpap device's sound abatement foam.No medical intervention was specified.After multiple attempts, the customer confirmed that there was no residue or particles inside the device.
|
| |
|
Additional Manufacturer Narrative
|
|
The manufacturer was contacted in reference to the voluntary field safety notice/recall notification related to the sound abatement foam in certain cpap, bipap, and mechanical ventilator devices.The manufacturer was made aware of this complaint through a representative of the customer alleging visualization of particles related to a cpap device's sound abatement foam.No medical intervention was specified.The device was returned to the manufacturer center for further evaluation.During the evaluation of the device at the manufacturer centre, the device was visually inspected and found no evidence of foam degradation.The device powered on and airflow was confirmed.The device's downloaded logs were reviewed by the manufacturer centre.There was 0 error code found.The manufacturer center concludes that they couldn't confirm the customer's allegation and there was no visible foam degradation.Box d has been updated.Box h: evaluation method code, evaluation results code, and conclusion code grid has been updated.
|
| |
|
Search Alerts/Recalls
|