| Model Number |
RMC-A1000 |
| Medical Device Problem Code |
Failure to Advance (2524)
|
| Health Effect - Clinical Code |
Insufficient Information (4580)
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| Date of Event |
02/16/2025
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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Analysis of the log files from the arm is ongoing and the cause of the complaint is not known.Should additional information become available a follow-up mdr shall be submitted.
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Event or Problem Description
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A customer reported during a rescue attempt their arm unit failed to lower properly to the patient's chest, and the service light began flashing.
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Additional Manufacturer Narrative
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Review of the event data indicated that, during the rescue operation, the arm unit generated the warnings "battery expired" and "unit does not see piston as fully retracted." although requested for further evaluation the customer declined to return the device and subsequently removed the device from service.Therefore, no additional evaluation could be performed.
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Search Alerts/Recalls
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