|
Additional information provided in d.9., h.3., h.6.And h.11.One opened probe was received, with a tip protector, in a tray.The sample was visually inspected and found to be nonconforming with slightly bent needle.Port is partially covered with clear and orange/brown foreign material.The sample was then functionally tested for actuation and cut.The sample was found to be conforming for actuation and nonconforming for cut.The probe was disassembled, and the components inspected.Excessive wear observed on inner cutter when compared to the degree of wear based on continuous actuation of the probe visual standard photos.Gouge marks observed at the cutting edge and other location on the inner cutter.Inner cutter was observed to be slightly bent.A review of the device history record traceable to the lot number obtained from the device¿s radio frequency identification tag, indicates that the reported product was processed and released according to the reported product¿s acceptance criteria.The complaint evaluation confirms the probe had a cut failure.The root cause for the poor cutting is the observed gouge marks.The probe was disassembled, and the components inspected.The wear observed on inner cutter when compared to the degree of wear based on continuous actuation of the probe visual standard photos is consistent with excessive use classification.The root cause for the cutting edge gouges as well as observed slightly bent needle/inner cutter is due to the excessive surgical use of the probe.Excess usage of the probe will wear and damage the inner cutter such that the cutter function becomes poor, bent, or does not function at all.Per the direction for use, the vitrectomy probe is verified for 20 minutes of use at maximum cut speed.No action has been taken by the manufacturing site as it appears that the observed cut failure was due to excessive use of the probe by the user.Per the direction for use, the vitrectomy probe is verified for 20 minutes of use at maximum cut speed.All probes are 100% visually inspected and tested for actuation, aspiration, and cut during manufacturing.Any non-conformances found are removed from the lot and scrapped.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No further actions are required.The manufacturer internal reference number is: (b)(4).
|