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Additional information section: h6.This complaint reports that an oasis pediatric drain (p/n 3612-100, l/n unknown) was in use with an infant patient and the user wanted to switch from active suction to gravity drainage.They stated that the only instructions they had was the iconographic ifu on the back of the drain.They followed those instructions, but were uncomfortable with the fact that they have no written description.They stated that the drain was set up properly and there was no harm to the patient.The iconographic ifu on oasis drains consists of 4 panels.The first two depict using the water ampoule from the back of the drain to fill the water seal using the suction nozzle, connecting the drain to the patient, and shows the drain being placed below the level of the patient's chest.These are the instructions needed to set up gravity drainage.The third and fourth panels depict how to set up suction.There is not a clear delineation on where to stop for gravity drainage, which is likely where the confusion came from.However, per the ifu these drains are intended to be used by people familiar with thoracic surgical techniques and treatments.Setting up a drain using gravity drainage ought to fall under those techniques and the iconographic ifu is clear to those who are familiar with them.The user stated that they are not familiar with the oasis system.Despite the difficulties, they still managed to set up the drain properly.An ifu is provided in each box of (six) oasis drains.That ifu contains detailed written instructions for setting up the drain.Because there is only 1 per box, it is the user's responsibility to ensure the provided ifu is accessible if needed.When hospitals received shipments of drains, they typically remove the drains from the box to store in inventory and discard the packaging.It is likely in this case, especially if the hospital is not experienced with these drains, that the ifu was not kept with the drains or the clinician who ended up using the drain was not aware that there were additional instructions available.Atrium's website also provides instructions on how to set up the drain.Each oasis drain also comes with an attached iconographic ifu which also contain all the information needed to set up the drain.The user provided a picture of the iconographic ifu, which appears to be the correct one and without any defects or damage.A dhr review could not be completed because the lot number was not provided.No evidence was identified to indicate that this complaint is related to the design, manufacturing, materials, or equipment.The ifu provides adequate instructions for the setup and use of the device.The ifu provides instructions for switching from active suction to gravity drainage.Complaint trending found that the actual occurrence level did not exceed the anticipated occurrence level.No excursions were identified.A complaint history review was completed which found no similar complaints.A review of crs/capas found one capa related to difficulty understanding the iconographic ifu's instructions for using the floor stand.There is no alleged deficiency with the drain itself.The user was not satisfied with the availability or clarity of the provided instructions.It is part of the design of the drains that an ifu is not provided with each drain, but rather one is provided per box and each drain has an iconographic ifu without written instructions.The user's concerns are part of the design of the drain and their difficulty understanding the instructions likely comes from lack of familiarity with the system.The complaint is confirmed but a device nonconformance is not.The most likely cause of this complaint is user preference because they were not satisfied with how the instructions were provided.
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