| Model Number |
328438 |
| Medical Device Problem Code |
Device Contamination with Chemical or Other Material (2944)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/21/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Consumer reported, just as she was about to draw up her insulin, she noticed a "black ring" around the needle tip.Stated, she tried to remove to foreign matter/"black ring" but it was stuck on there.1 syringe affected.Lot: 4164062.Catalog: 328438.Date of event: 02-21-2025.Samples: yes (b)(6).
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Additional Manufacturer Narrative
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Investigation summary: no samples (including photos) were returned therefore the complaint could not be confirmed and the root cause is undetermined.This is the 1st complaint for the reported lot number.A review of the manufacturing records was performed, and no non-conformances were raised in association with this type of event for this lot.Complaints received for this device and reported condition will continue to be tracked and trended.If samples are received in the future the complaint will be reopened for further investigation.Based on the above, no additional investigation and no corrective/preventative action (capa) or situational analysis (sa) is required at this time.
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Search Alerts/Recalls
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