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Section a2, a3, a4, a5 and a6: unknown, as information was requested but not provided.Section d6a: if implanted, give date: n/a, as lens was removed/replaced during the same procedure.Section d6b: if explanted, give date: n/a, as lens was removed/replaced during the same procedure.Section e1 - email address: unknown, as information was requested but not provided.Section e1 - telephone number: (b)(6).Device evaluation: product testing could not be performed since the device was not returned for evaluation.Therefore, the reported issue could not be verified, and no product quality deficiency could be identified.Manufacturing records review: the manufacturing records for the product were reviewed.The product was manufactured and released according to specification.A search of complaints related to this production order (po) was performed.The search revealed that no additional complaints were received for this po.No escalation required.Conclusion: based on the complaint investigation results, no product deficiency or product malfunction were found.An attempt has been made to obtain missing information.However, to date, no response has been received.All pertinent information available to johnson and johnson surgical vision, inc.Has been submitted.
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It was reported that when the preloaded toric intraocular lens (iol) was set and implanted, several dot-like cracks were found in the center of the optic under a microscope.The preloaded device setting and implantation were normal, and the physician did not feel any resistance.The iol was removed and the procedure was completed successfully with a replacement device.No patient injury was reported.No medical intervention was required.No further information was provided.
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