| Catalog Number |
21-7361-24 |
| Medical Device Problem Code |
Inaccurate Delivery (2339)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
02/21/2025
|
|
Type of Reportable Event
|
Malfunction
|
|
Additional Manufacturer Narrative
|
|
Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional information becomes available.
|
| |
|
Event or Problem Description
|
|
It was reported that the tubing was not calibrating correctly when connected to a pump.They already used 2 pumps but still not delivering with the right amount of doses.There were no issues with the 2 pumps; because when they used the third pump right now, the tubing is still not delivering.There was patient involvement, and no patient harm/adverse event reported.Additional information reported that user received a new lot number and had no problem with delivering full dose.
|
| |
|
Additional Manufacturer Narrative
|
|
The device history record of reported lot number was reviewed, and it was confirmed that no non-conformities were reported during production.The quality inspection forms were reviewed, and it was observed that no defects were found, and the lot was released.Complaint for the failure mode "a0144 - delivery accuracy" could not be confirmed by investigation as no samples nor pictures was provided by the customer.Without the return of the samples a comprehensive failure investigation cannot be performed, and a probable cause cannot be determined.
|
| |
|
Search Alerts/Recalls
|