| Model Number |
10762472 |
| Medical Device Problem Code |
Component Misassembled (4004)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/12/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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E1: a facility contact name and phone number were not provided.H3, h6: manufacturer's preliminary analysis: the root cause for issue has not been determined yet.The investigation is ongoing.The root cause will be reported under res# 94948 upon completion of the investigation.Corrective/preventative actions for this system were completed via ui xp018/24/s.A supplemental mdr report will not be submitted for this event.
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Event or Problem Description
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Siemens healthineers discovered during field safety corrective action (fsca) xp018/24/s (res# 94948) that the securing segment of the fixation for the monitor ceiling suspension was inserted inversely before performing the update.The issue was resolved on-site by the siemens service engineer replacing and correctly installing the securing segment and the fixation screws according to xp018/24/s.No injury occurred due to the reported issue.It is assumed that in a worst-case scenario, if the support arm had been used further without noticing the issue, a serious injury could be sustained from falling equipment.
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Search Alerts/Recalls
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