| Model Number |
900 000 614 |
| Medical Device Problem Code |
Component Misassembled (4004)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The product involved in the report has not been returned for evaluation a review of the device history record is in-progress.Analysis of the photographic evidence provided by the reporter is in progress.All information reasonably known as of 25 mar 2025 has been included in this health authority report.Should additional information be obtained, a follow-up health authority report will be provided.The information provided by sun med holdings llc.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to sun med holdings llc.Sun med holdings llc.Has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the sun med holdings complaint database and identified as (b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not be considered to be an admission that an sun med holdings llc.Product is defective or caused serious injury.
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Event or Problem Description
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Sunmed holdings llc.Received a single report that referenced three different incidences, which were associated with separate units, involving three different patients.This is the third of three reports.Refer to 2028807-2025-00009 for the first report.Refer to 2028807-2025-00010 for the second report.It was reported, the clear connector piece was installed incorrectly into the balloon which caused the neonatal mask not to fit properly and resulted in confusion during treatment and a delay in care as the healthcare professional had to disassemble and reassemble the inflation system in order to make it functional and or find one that was correctly assembled.There was no reported injury.
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Additional Manufacturer Narrative
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Correction: g1; d9.Additional information: h6.The actual complaint product was not returned for evaluation; however, photographic evidence was provided and was reviewed.The complaint was confirmed; however, the root cause could not be determined.The device history record for lot 512484 was reviewed and the product was produced according to product specifications.All information reasonably known as of 13 jun 2025 has been included in this health authority report.Should additional information be obtained, a follow-up health authority report will be provided.The information provided by sun med holdings llc.Represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to sun med holdings llc.Sun med holdings llc.Has no independent knowledge of the event reported but is relaying the information that was provided by the user facility where the incident occurred.This product incident is documented in the sun med holdings complaint database and identified as (b)(4).This information is submitted pursuant to 21cfr803, in compliance with the medical device reporting requirement and should not be considered to be an admission that an sun med holdings llc.Product is defective or caused serious injury.
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Event or Problem Description
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Sunmed holdings llc.Received a single report that referenced three different incidences, which were associated with separate units, involving three different patients.This is the third of three reports.Refer to 2028807-2025-00009 for the first report.Refer to 2028807-2025-00010 for the second report.It was reported, the clear connector piece was installed incorrectly into the balloon which caused the neonatal mask not to fit properly and resulted in confusion during treatment and a delay in care as the healthcare professional had to disassemble and reassemble the inflation system in order to make it functional and or find one that was correctly assembled.There was no reported injury.
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Search Alerts/Recalls
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