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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the distal end with ccd module/us probe fluid damage.Based on the result, we concluded that it was caused due to the fluid damage from the distal end with ccd module/us probe.In addition, our technician confirmed that the bending rubber leak, the warning/caution label worn out, the ultrasound connector body defective, and the bending rubber pin hole; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586(image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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