| Model Number |
ENSITE-DWS-1.1 |
| Medical Device Problem Code |
Communication or Transmission Problem (2896)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/07/2025
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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During an atrial fibrillation procedure, a communication issued occurred causing a delay.The ensite x was used with farawave navx mode, and communication between the amplifier and dws was interrupted toward the end of post mapping after pulse field ablation.A "communication failure" alert pop-up was displayed, and the electric potential waveform became purple flat.Amplifier reconnect and reset amplifier were performed from the dws side, but the alert persisted.During that time, the lamp next to the amplifier power button was flashing green, and the lamp at the optical cable port on the dws was not lit.The lamp on the amplifier side was lit orange.The optical cable was exchanged, the cables on the panels of the amplifier were removed and the power of dws and amplifier were turned off.The dws was then started up, and the amplifier was started up as per proper instructions, but communication was not restored.The amplifier power lamp was flashing green and the dws optical cable lamp remained off.Dws restart was performed 4 times, but communication was not restored.Therefore, it was not possible to continue navigation using ensite, and it was switched to ablation under fluoroscopy.The procedure was completed without replacing the ensite x dws with no adverse consequences to the patient.
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Additional Manufacturer Narrative
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Additional information: b5, d10.
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Event or Problem Description
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Related manufacturing ref: 2184149-2025-00070, 2184149-2025-00071.Additional inspection at the distributor determined that the cause of the communication issue was due to the fiber optical cables having deteriorated over time and communication was no longer possible.
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Additional Manufacturer Narrative
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Additional information: g3, h2, h3, h6.The results of the investigation are inconclusive since the device was not returned for analysis.The device history record was reviewed to ensure that each manufacturing and inspection operation was performed.No non-conformances associated with the reported event were identified.Based on the information received, the cause of the reported communication issue and subsequent delay remains unknown.
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Search Alerts/Recalls
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