| Model Number |
9734048 |
| Medical Device Problem Codes |
Display or Visual Feedback Problem (1184); Application Program Problem (2880); Adverse Event Without Identified Device or Use Problem (2993); Unexpected Shutdown (4019); Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/07/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H3, h6: no products have been returned to medtronic for analysis.Codes b17, c20, and d15 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Event or Problem Description
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Medtronic received information regarding a navigation system being used outside of a procedure.It was reported that there was a problem experienced during servicing.After the first launch, the cranial application did not start.The application update to version 3.1.5 was successful, and electronic picture archiving and communication systems (pacs) configuration was ok.After about an hour of work, the monitor began to restart by itself.After some time, it seemed as if it was not receiving an input signal from the graphics card.When leaving the hospital, there was no image on the monitor, and the computer did not start and restarted by itself.There was no patient involvement.
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Additional Manufacturer Narrative
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H2, correction: additional review of the event and/or additional information received shows that there is no information to reasonably suggest that the device in this report may have caused or contributed to a death or serious injury, or that the device in this report has malfunctioned.Therefore, this event does not meet the reporting requirements in 21 cfr 803.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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Search Alerts/Recalls
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