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A ventilator was returned to a third-party service center for evaluation.There was no harm or injury reported.During the evaluation of the device at third-party service center, a "ventilator inoperative" code was found in the ventilator's downloaded error log.The device's main board was replaced to address the issue.Prior to identifying the issue described in fsn 2023-cc-src-039, complaints associated with the issue did not meet requirements for vigilance reporting as a reportable incident.As part of the hhe process, a retrospective review of complaints associated with the issue described in fsn 2023-cc-src-039 was necessary to reassess reportability.Upon this further assessment, these complaints are being reported.
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