| Model Number |
SY60WF |
| Medical Device Problem Code |
Failure to Deliver (2338)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
02/27/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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A product was not returned for analysis.Complaint history and product history records were reviewed and documentation indicated the product met release criteria.Root cause has not been identified.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Event or Problem Description
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A non-healthcare professional reported that during the intraocular lens (iol) implant procedure, the surgeon noticed some resistance at the time of implantation.The lens was discarded and used same cartridge to implant the second iol the lens was damaged by loading error.It is unknown if the cartridge caused the damage to the lens or loading error.In surgeon opinion the injector caused the damage.The lens was left in the patient eye.There was no patient impact.Additional information has been requested.
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Additional Manufacturer Narrative
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The product was not returned.A photo was provided from a monitor screen.The single-piece lens was visible on the rim of the lens case base.There appeared to be viscoelastic on the lens.The lens was posterior surface up.One haptic was folded onto the anterior optic surface.It cannot be confirmed if this haptic was damaged due to the clarity of the image.The optic had areas of shadow that may indicate damage.This could not be verified due to the texture of the lens case.Product history records were reviewed and documentation indicated the product met release criteria.Qualified associated products were indicated.The product investigation could not identify a root cause for the reported complaint of resistance.The product was not returned.A root cause cannot be determined without physical examination of the product.The single-piece lens was visible on the rim of the lens case base.There appeared to be viscoelastic on the lens.The lens was posterior surface up.One haptic was folded onto the anterior optic surface.It cannot be confirmed if this haptic was damaged due to the clarity of the image.The optic had areas of shadow that may indicate damage.This could not be verified due to the texture of the lens case.The ifu instructs to completely fill the cartridge with ovd immediately prior to loading and delivery of the lens.Do not attempt to load the lens without adequate ovd in the device.Not adequately filling the device with viscoelastic will result in inadequate coverage of lens and the lens fold path with ovd, which may result in damage.The ifu instructs: using holding forceps, grasp the lens by the optic edge and gently place the lens anterior side up into the back of the ovd-filled cartridge.The lens should be inserted until the optic is a little more than half-way inside the cartridge.Use the holding forceps to gently push down on the lens, verifying that the lens is on the bottom surface of the cartridge.Using holding forceps, take the trailing haptic, and gently fold the haptic onto the anterior side of the optic.Slowly grip or push the optic edge to position the lens as far into the cartridge as the forceps will permit, while ensuring the lens remains on the bottom surface of the cartridge and the trailing haptic remains on the optic.Failure to follow these steps may cause the lens to advance incorrectly causing delivery issues and/or damage.The ifu instructs: follow the section regarding directions for use for information on the maximum allowed time for the iol to stay in the folded condition.Failure to adhere to manufacturer recommendations may result in iol damage.Ifu note: during lens loading and insertion, do not allow the company iol to remain in a folded condition within the selected iol delivery system for more than 3 minutes prior to completing insertion into the capsular bag.Important: the plunger should make initial contact with the cartridge at the ramp.In the event the plunger does not contact the cartridge at the ramp, do not use the handpiece and contact company.The handpiece ifu instructs: verify that the plunger tip is properly engaging the lens optic and that the lens moves forward at the same rate as the plunger while slowly advancing the plunger forward to avoid damaging the lens.When the threads on the knob make contact with the barrel, turn the knob clockwise approximately half turn to engage the threads and then stop.The iol will now be in the dwell position.Inspect to ensure the plunger is behind the optic.The manufacturer internal reference number is: (b)(4).H.10 reflects all related report numbers associated with this product event that have been submitted at this time.
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Search Alerts/Recalls
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