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This complaint is recorded by zimmer biomet under (b)(4).Following sections were updated or corrected: b4, b5, g1, g3, g6, h1, h2, h3, h4, h6 and h11.No product was returned.Based on the image provided, the outer packaging was confirmed to be torn, but it could not be determined if the device sterility was compromised.Review of the device history record identified no deviations or anomalies during manufacturing related to the reported event.A definitive root cause cannot be determined.The event is confirmed.If any further information is found which would change or alter any conclusions or information, a supplemental report will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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