| Catalog Number |
09230815190 |
| Medical Device Problem Codes |
Low Test Results (2458); Non Reproducible Results (4029)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/10/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The cobas c503 analytical unit serial number was (b)(6).The calibration was last performed on 03-mar-2025 and it was acceptable.The qc recovery before and after the event was within specifications.The alarm trace showed sample clot detection, sample probe: sample short, and sample short s1 alarms.These are indicators of possible poor sample quality.The field service engineer found the instrument and the reagent were performing within specifications.A hardware performance check, precision studies, and qc were performed and they were all within specifications.The patient sample was re-tested on (b)(6) 2025 with an mtx result of 0.533 umol/l (considered acceptable).The investigation is ongoing.
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Event or Problem Description
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We received an allegation about discrepant results for 1 patient sample tested with online tdm methotrexate (mtx) assay on a cobas c503 analytical unit.Initial result: 0.04 umol/l (accompanied by a data flag).The provider questioned the initial result since it was low and the sample was then repeated.Repeat result: 0.49 umol/l (tested on a cobas c303).The repeat result was deemed to be correct.
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Additional Manufacturer Narrative
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No further issues were reported after the service visit.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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