| Catalog Number |
21-2131-01 |
| Medical Device Problem Code |
Wireless Communication Problem (3283)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/01/2025
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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E1 - initial reporter phone: (b)(6).H3: investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event or Problem Description
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It was reported that there was intermittent connectivity with the pump device when it was attached to the ac adapter and charging.There was no patient involvement, and no patient harm/adverse event reported.
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Additional Manufacturer Narrative
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D3 - mfr establishment name: correction.H6.Codes: updated.Device evaluation: complaint for the failure mode "intermittent connectivity error" could not be confirmed as no samples or pictures were provided by the customer.Without the return of the sample(s) a comprehensive failure investigation cannot be performed, and a probable cause cannot be determined.If the product is returned the manufacturer will re-open the complaint for further device analysis.
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Search Alerts/Recalls
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